The Power of Feedback Training with ilume Australia

Written by Natasha Osmond-Dreyer

If you or your company were going to invest in only one thing this year, we firmly believe that one thing should be ilume’s Radical Candor training. We all know things are tough right now. People and businesses are feeling the pinch of a slower economy. It may not feel like it, however now is the perfect time to stop and think about your strategy to catapult you above your competitors and make your business the best it can be.

In the dynamic realm of organisational development, the most compelling leadership training any business can undertake is feedback training. At the forefront of this transformative approach lies Radical Candor, and within Australia, ilume stands as the unparalleled leader in business leadership training. Sustainable high-performing teams are what you get as an outcome.

Radical Candor emphasises the importance of caring personally while challenging directly. It’s not just about offering feedback; it’s about fostering genuine connections and driving meaningful growth within teams.

Here are our top 5 reasons why your business should invest:


Your business will develop higher trust, team engagement and make more money –

A culture of open feedback fosters creativity and innovation, leading to the development of new products, services, and processes. Businesses that continuously innovate are better positioned to differentiate themselves in the market and maintain a competitive edge. Check out Kim Scott’s books Radical Candor and Just Work for more – or call us.

Your business will develop higher trust, team engagement and make more money –

In today’s fast-paced business environment, the ability to adapt to change is essential for long-term success. Feedback training helps employees develop resilience and agility, enabling the organisation to respond more effectively to market shifts and emerging trends. It allows for continuous workplace improvement. Check out our favourites Robert Kegan and Lisa Lahey’s book Immunity to Change for more on the importance of feedback and reflection in overcoming personal and organisational barriers to change – or speak to one of our leadership development coaches today about it – be warned, it’s a favourite of ours so we can get a little excited about the subject!

Your business will develop higher trust, team engagement and make more money –

Feedback training helps employees better understand customer needs and preferences, leading to improved service delivery and higher levels of customer satisfaction. Satisfied customers are more likely to return and recommend the business to others, driving revenue growth.

Your business will develop higher trust, team engagement and make more money –

Feedback training helps managers and leaders develop stronger communication and coaching skills, enabling them to better support and empower their teams. Effective leadership drives employee engagement, morale, and ultimately, business performance. Again, we love this space building on Kegan, Lahey and Torbert’s work in cognitive fluidity and helping leaders’ development through stages of increasing complexity and consciousness.

Your business will develop higher trust, team engagement and make more money –

Companies that invest in employee development and foster a supportive culture are viewed more favourably by customers, investors, and potential employees. A positive reputation can attract top talent, enhance customer loyalty, and command premium pricing, ultimately driving revenue growth.
Ultimately, by investing in feedback training, businesses not only improve employee satisfaction and performance but also position themselves for long-term success in an increasingly competitive marketplace. The financial benefits of such investments extend far beyond the initial training costs, providing a strong return on investment and sustainable growth opportunities.

ilume’s Commitment to Excellence:

ilume Australia takes pride in being the best in the business when it comes to leadership training. With a laser focus on feedback workshops, Ilume has honed its expertise in cultivating a culture of Radical Candor that transcends traditional feedback models.

At ilume, feedback training isn’t merely a box to tick; it’s a strategic imperative for organisational success. By equipping teams with the tools and mindset needed to engage in candid, constructive conversations, ilume empowers individuals to unlock their full potential and drive collective performance.

In the competitive landscape of modern business, the most valuable investment any organisation can make is in its people. By prioritising feedback training rooted in Radical Candor, ilume Australia sets the gold standard for business leadership development. Through immersive workshops, personalised coaching programs, and a steadfast commitment to excellence, ilume empowers individuals and organisations to thrive in an ever-changing world. Send us an email or call us today to find out more about how we can help your business develop higher trust, team engagement and make more money.